Return Policy
We accept returns and exchanges for defective garments only. If you find your garment is defective, please notify us and return the item(s) within 7 days of receipt and a store credit will be issued to you. The return shipping costs will be the responsibility of the customer unless the return is the result of our error, in this case we will bear the shipping costs. To be eligible for an exchange, your item must not be used, washed, or modified in any way and it must be in the same condition that you received it.
To initiate a return or exchange, you must first contact our Customer Service department at info@statocny.com with your concern. Our team will communicate back to you within 1-2 business days.